Terms & Conditions — lukebd Platform Rules and Player Obligations

1 Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "You") and lukebd ("lukebd", "We", "Us", "Our"), the operator of the online casino and sports betting platform accessible at lukebd.com. By accessing the lukebd website, registering an account, making a deposit, or using any feature of the lukebd platform in any capacity, you confirm that you have read these Terms in full, that you understand them, and that you agree to be legally bound by them.

If you do not agree to any part of these Terms, you must immediately cease using the lukebd platform and close your account if one has already been opened. Continued use of the platform following any update or amendment to these Terms constitutes your acceptance of the revised version.

1.1 Amendments to These Terms

lukebd reserves the right to amend, update, or replace any portion of these Terms at any time and without prior notice, other than the posting of the revised Terms on the lukebd website. The "Effective Date" displayed at the top of this document reflects the date on which the current version came into force. You are responsible for reviewing these Terms periodically to stay informed of any changes. Material amendments that significantly affect player rights will be communicated via the contact email address registered to your account where reasonably practicable.

1.2 Governing Language

These Terms are drafted in English. In the event of any discrepancy between an English-language version and any translated or localised version, the English-language version shall prevail. The lukebd platform is operated in English and targets adult players in Bangladesh who are comfortable reading English-language content.

2 Eligibility & Age Restriction

The lukebd platform is operated exclusively for adults. Access to and use of any part of the lukebd platform — including registration, deposits, gameplay, and sports betting — is strictly restricted to individuals who meet all of the following eligibility criteria at the time of access:

• You are aged 18 years or older. lukebd does not permit persons under the age of 18 to register, deposit funds, or participate in any game or betting market under any circumstances.
• You are accessing the platform voluntarily for personal entertainment purposes, not on behalf of a third party.
• You are not subject to any self-exclusion order, court order, or other legal restriction that prohibits you from accessing online gambling or betting services.
• You have not previously had a lukebd account terminated for breach of these Terms.
• You are acting as an individual in a personal capacity. Corporate or entity accounts are not permitted on the lukebd platform.

2.1 Age Verification

lukebd reserves the right to request documentary proof of age at any stage of your account lifecycle — including at registration, at any point during active play, and as a mandatory step before processing any withdrawal request. Acceptable identity documents include, but are not limited to, a valid National Identity Card (NID), passport, or birth certificate issued by a recognised authority. Where age verification cannot be completed to lukebd's satisfaction, the account will be suspended pending resolution, and any balance held may be restricted until verification is complete.

3 Account Registration & Security

To access the full range of lukebd services — including real-money casino games, sports betting, deposits, and withdrawals — you must register a personal account on the lukebd platform. Registration is free of charge and requires you to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, and a valid contact email address.

3.1 One Account Per Player

Each individual player is permitted to hold a maximum of one registered account on the lukebd platform at any given time. The creation of duplicate, secondary, or alias accounts is strictly prohibited and constitutes a material breach of these Terms. Where lukebd identifies that a single individual holds more than one account — whether detected through matching personal details, device fingerprinting, IP address analysis, or payment method cross-referencing — lukebd reserves the right to:

• Suspend or permanently close all accounts associated with the individual;
• Void any bonuses or promotional credits applied to the duplicate accounts;
• Withhold any withdrawals pending from accounts identified as duplicates, pending further review;
• Return original deposits to the source payment method where technically possible, less any processing fees incurred.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your lukebd account credentials, including your username and password. You must not share your login details with any other person. lukebd will not be held liable for any loss or damage arising from unauthorised access to your account resulting from your failure to keep your credentials secure.

You must notify the lukebd support team immediately at the email address listed in the footer of this page if you believe your account has been accessed by an unauthorised party. lukebd may temporarily restrict access to your account during an investigation at its sole discretion.

3.3 Accuracy of Registration Information

All information provided during registration and throughout your relationship with lukebd must be truthful and accurate. lukebd reserves the right to request verification of any detail provided at any time. Providing false, misleading, or fraudulent registration information constitutes a breach of these Terms and may result in immediate account closure without refund of any bonus credits held at the time of closure.

4 Deposits, Withdrawals & Payments

lukebd processes all financial transactions exclusively in Bangladeshi Taka (BDT). All deposits and withdrawals are handled through Bangladesh's major mobile financial services and banking channels. lukebd does not accept cash transactions or any payment method not expressly listed as supported on the platform.

4.1 Accepted Payment Methods

The following payment methods are currently supported for deposits and withdrawals on lukebd:

• bKash — Instant deposits; same-business-day withdrawals (Bangladesh Standard Time, UTC+6)
• Nagad — Instant deposits; same-business-day withdrawals
• Rocket (Dutch-Bangla Bank Mobile Banking) — Deposits and withdrawals subject to standard processing times
• Upay — Deposits and withdrawals subject to standard processing times

lukebd may add or remove supported payment methods at any time. Players will be notified of any material changes to the available payment options via the platform and/or by email to their registered address.

4.2 Minimum and Maximum Transaction Limits

The minimum deposit amount on lukebd is ৳500 per transaction. Maximum deposit and withdrawal limits vary by payment method, account tier, and verification status. Black Diamond VIP tier members are subject to higher transaction limits as a feature of the VIP programme. Specific limit details are displayed during the deposit and withdrawal process within your account dashboard.

4.3 Withdrawal Conditions

Withdrawal requests are subject to the following conditions before they will be processed by lukebd:

• Your account identity verification (KYC) must be fully completed, including submission and approval of valid identification documents.
• Any active bonus wagering requirements attached to your current account balance must be met in full before a withdrawal can be initiated on that portion of your balance.
• The withdrawal must be directed to the same payment method used for the most recent deposit, unless lukebd expressly permits an alternative method in writing.
• Your account must be in good standing with no outstanding investigations, restrictions, or compliance holds.

4.4 Taxes and Charges

lukebd does not deduct any platform-side processing fee from standard deposits or withdrawals. Players are solely responsible for any taxes, levies, or charges that may be applicable to their gaming winnings or financial transactions under the laws or regulations applicable in their jurisdiction. lukebd makes no representations regarding the tax treatment of gambling winnings for Bangladeshi players and recommends that players seek independent financial advice if required.

5 Bonuses & Promotions

lukebd periodically offers bonuses, free spins, cashback rewards, reload offers, and other promotional incentives to registered players. All bonuses are subject to specific terms and conditions that are disclosed at the point of offer. By accepting any bonus or promotional credit, you confirm that you have read and agreed to the applicable bonus terms in addition to these general Terms & Conditions.

5.1 Wagering Requirements

All bonuses issued by lukebd — including but not limited to welcome bonuses, deposit match bonuses, free spin winnings, and cashback credits — are subject to a wagering requirement. The wagering requirement specifies the total amount of real-money wagers that must be placed on eligible games before the bonus balance or any winnings derived from the bonus become eligible for withdrawal. The specific wagering multiplier applicable to each bonus is stated in the offer details presented to you at the time the bonus is offered or claimed.

5.2 Bonus Eligibility and Restrictions

• Only one welcome bonus may be claimed per player. Players who have previously held a lukebd account under any username or email address are not eligible for new player bonuses.
• Bonuses may only be used to wager on games and markets expressly designated as eligible in the applicable bonus terms. Certain game categories — including live dealer tables, certain crash games, or specific sports markets — may be excluded from bonus wagering or may contribute at a reduced percentage toward wagering requirements.
• Bonuses may not be transferred, sold, or shared between accounts.
• lukebd reserves the right to withdraw or modify any bonus offer at any time without prior notice, provided that this does not affect the terms of a bonus already activated and in progress on a player's account.

5.3 Seasonal and Event-Based Promotions

lukebd offers seasonal promotions aligned with major events relevant to Bangladeshi players, including Eid al-Fitr, Eid al-Adha, Pohela Boishakh, Victory Day (December 16), BPL cricket season, and T20 World Cup tournaments. All such promotions are subject to their individual terms, which will be published on the lukebd platform at the time the promotion is active. Seasonal promotions are time-limited and may be withdrawn before their stated end date if the promotion has been fully claimed or if unforeseen circumstances require early closure.

6 Game Rules & Fair Play

All casino games available on the lukebd platform are provided by third-party game studios under licence. Each game is governed by its own specific rules, paytables, and return-to-player (RTP) information, which are accessible within the game interface. Players are responsible for familiarising themselves with the rules of each game before placing real-money wagers.

6.1 RNG Certification

All non-live casino games on lukebd — including slots, table games, crash games, and instant win titles — use Random Number Generator (RNG) technology that has been independently tested and certified by recognised third-party testing laboratories. This certification confirms that game outcomes are genuinely random, cannot be predicted or manipulated, and are not influenced by the size of a player's bet, their previous results, or any other external factor. Game studio providers on the lukebd platform include Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others.

6.2 Live Dealer Games

Live dealer games hosted on lukebd are streamed in real time from professional studio environments operated by Evolution Gaming and Ezugi. These games are conducted by trained human dealers and are subject to the rules and procedures of the respective game as displayed in the live game interface. Live dealer game results are final once the dealer has announced the outcome and the round has been closed within the platform.

6.3 Sports Betting Rules

Sports betting markets on lukebd, including cricket betting on BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers fixtures, are governed by the specific market rules applicable to each sport and event type. In the event of an abandoned or cancelled fixture, lukebd will apply the standard void/refund policy as stated in the sports betting rules section of the platform. Odds are subject to change without notice prior to the commencement of a match or event. In-play odds fluctuate in real time and bets placed in-play are accepted at the odds displayed at the exact moment of confirmation.

6.4 Malfunctions and Technical Errors

In the event of a technical malfunction, server error, or software fault that affects the outcome of a game or bet, lukebd reserves the right to void the affected round or bet and refund the wager amount to the player's account. lukebd is not liable for any losses arising directly or indirectly from technical failures outside its reasonable control, including but not limited to internet connectivity failures on the player's side, third-party network outages, or device incompatibilities.

7 Prohibited Conduct

The following actions constitute a material breach of these Terms and may result in immediate account suspension, permanent account closure, forfeiture of balance, and reporting to relevant authorities where applicable:

• Fraud and Chargebacks: Initiating fraudulent chargebacks, unauthorised payment reversals, or disputes against legitimate lukebd transactions with your payment provider.
• Bonus Abuse: Exploiting bonus offers through systematic manipulation, including but not limited to the use of multiple accounts, coordinated play patterns, or staking strategies designed to meet wagering requirements with minimal risk exposure ("low-risk wagering abuse").
• Collusion: Colluding with other players on live tables or sports betting markets to gain an unfair advantage, including sharing information about cards held or co-ordinating wagers.
• Use of Automated Tools: Using bots, scripts, automated betting software, artificial intelligence tools, or any other mechanical or electronic assistance to place bets or interact with the lukebd platform in a manner not available to a standard human user.
• Hacking and Exploitation: Attempting to access, probe, or exploit any vulnerability in the lukebd platform's software, servers, or infrastructure, or attempting to interfere with the platform's operation in any way.
• Money Laundering: Using the lukebd platform for the purpose of money laundering, terrorist financing, or any other financial crime. lukebd complies with applicable anti-money laundering (AML) obligations and will report suspicious activity to relevant authorities as required by law.
• Underage Access: Allowing or facilitating access to the lukebd platform by any person under the age of 18, including sharing account credentials with a minor.
• Third-Party Account Use: Accessing or operating a lukebd account on behalf of another person, or accepting payment from a third party to fund your lukebd account.

8 Account Suspension & Closure

lukebd reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to the following circumstances:

• Breach of any provision of these Terms & Conditions;
• Failure to complete identity or age verification within the required timeframe;
• Suspected fraudulent, abusive, or criminal activity associated with the account;
• Receipt of a valid self-exclusion request from the account holder;
• A court order, regulatory instruction, or law enforcement request requiring account restriction;
• Extended inactivity — accounts with no login activity for 12 consecutive months may be classified as dormant and subject to a monthly administration fee as disclosed in the account dashboard, following prior notice to the registered email address.

8.1 Voluntary Account Closure

You may request the closure of your lukebd account at any time by contacting the support team via the email address listed in the footer of this page. Upon receipt of a voluntary closure request, lukebd will process any remaining eligible balance to your registered payment method after deducting any outstanding bonus wagering requirements or unresolved disputes. Account closure requests submitted as part of a responsible gaming self-exclusion are processed immediately and take priority over standard closure procedures.

8.2 Effect of Closure

Upon closure of your lukebd account — whether initiated by you or by lukebd — you will lose access to the platform, your game history, and any promotional or loyalty benefits associated with the account. Bonus balances that have not met applicable wagering requirements at the time of closure will be forfeited. Real-money balances that are not subject to active wagering requirements or compliance holds will be returned to the source payment method within the standard processing timeframe.

8.3 Responsible Gaming and Self-Exclusion

lukebd offers a comprehensive self-exclusion programme for players who feel that their gaming behaviour has become, or is at risk of becoming, problematic. Self-exclusion can be requested for a defined period (minimum 30 days) or on a permanent basis. During a self-exclusion period, the account is locked and cannot be reopened before the exclusion period expires. lukebd strongly encourages any player who feels that gambling is negatively impacting their financial wellbeing, relationships, or mental health to use the self-exclusion tool or to contact the support team at the email address in the footer of this page. For more information, please visit the Responsible Gaming page.